Net Medical Xpress Solutions Profile
Net Medical Xpress Solutions, Inc. engages in the development and marketing of proprietary Internet technology-based software.
Products and Services
Software
In addition to its major system that it uses to build a customized telemedicine management system for clients, it offers the following applications:
The company’s Telemedicine Building Blocks is available for existing customers, and as an online service for doctors’ offices, hospitals and clinics. It includes the company’s Web Real Time Communications (WebRTC) video conferencing capability, digital paper, prescription services and Quest lab ordering and is integrated into a login and button technology.
Digital Paper could take various paper forms and turn it into an online fill-out list, then turn it into an actual PDF as required by insurance companies and hospitals.
Single Pane of Glass Software allows a provider to be connected into a video conference with a patient, while displaying approximately five additional applications running on the same screen.
Electronic Prescription System is provided for physicians in private practice who do not have their own prescription software.
Electronic Prior Authorization System connects to health plans and pharmacies to verify prior authorization requirements related to medical tests, procedures, devices and drugs that require pre-approval by insurers.
Electronic Medical Records (EMR) provides the ability to connect with 43 different hospital EMR systems.
Hardware
The company has engineered and developed the following proprietary hardware products that it offers to its customers:
WebRTC is the company’s advanced televideo conferencing system. A Dell OptiPlex all-in-one touch screen computer is the user interface. It is equipped with a specific integrated circuit that comes with the company’s own operating system, networking interface and Wi-Fi connectivity.
The company has developed a proprietary medical cart that is exclusive to it, which includes the Dell OptiPlex, as well as its proprietary software and a camera.
Various Net Medical USB digital diagnosing tools could be plugged into the OptiPlex, including a USB stethoscope, USB dermascope, USB digital microscope and otoscope.
Physicians
The company provides physicians that could perform various physician services, such as video clinical services, such as neurology and stroke assessment, behavioral assessment, and critical care; diagnostic services, including radiology and cardiology; and video primary care services.
Management and Administrative Services
The company provides the following additional services for completing a telemedicine program:
Credentialing services (verifying the qualifications of healthcare providers) are required for hospitals to grant privileges to the providers.
The company’s call center is operated 24 hours per day, seven days per week and 365 days per year.
Recruiting and staffing services locate telemedicine physicians for its customers who use its services, as well as for customers who wish to contract directly with a physician.
The company provides professional liability insurance for various physicians contracted with it.
Business Strategy
Key elements of the company's strategy are to expand its array of software applications; expand various physician services it offer; expand its group of doctors; offer exceptionally prompt and thorough customer service, with outstanding quality; and use social media to its advantage to educate potential customers about the benefits of telemedicine.
Customers
The company’s customers range from companies that use its primary care physicians to provide services to individuals, to mobile radiology companies that use its physicians to provide services to nursing homes and jails, and to hospitals that use its physicians to provide video consultations for their patients.
Government Regulation
The company’s software adheres to the privacy and security standards dictated by the Health Insurance Portability and Accountability Act.
Competition
The company’s competitors include equipment vendors, such as Cisco and Polycom; and telemedicine service companies, such as Banner Health and the Mayo Clinic.
History
The company was founded in 1980. It was formerly known as New Mexico Software, Inc. and changed its name to Net Medical Xpress Solutions, Inc. in 2013.
