Plexus Profile
Plexus Corp. and its subsidiaries (Plexus) participate in the electronic manufacturing services (EMS) industry.
The company is a global leader with a team of nearly 25,000 individuals focused on providing design and development, supply chain solutions, new product introduction, manufacturing, and sustaining services. The company specializes in serving customers in industries with highly complex products and demanding regulatory environments.
The company delivers customer service excellence to leading global companies in the healthcare/life sciences, industrial, and aerospace/defense market sectors by providing innovative, comprehensive solutions throughout the product's lifecycle. The company provides these innovative solutions to customers in the Americas (AMER), the Asia-Pacific (APAC), and Europe, the Middle East and Africa (EMEA) regions.
Solutions
With integrated solutions throughout the product lifecycle, the company's team strives to create innovative and efficient paths to deliver products to market, keep products in the market longer and help manage the product lifecycle.
Design and Development - Using the same tools and processes throughout the company's seven design centers worldwide, it leverages the latest technology and state-of-the-art design automation methodologies to provide comprehensive new product development and product commercialization solutions. The company is committed to strengthening its capabilities as it relates to sustainable product design, including the ability to assess the global warming potential of a product based on its design and bill of materials and embedding eco-design principles into standard work.
Supply Chain Solutions - Delivering an optimal supply chain solution is more than simply getting a product where it needs to be on time. The company's supply chain experts engage in all of Plexus' integrated solutions, working with its engineers to identify opportunities for supply chain optimization early in the design stage. At Plexus, the company takes pride in managing the full supply chain to minimize cost, mitigate risk and provide a flexible, scalable solution for its customers.
New Product Introduction - When introducing a new product, customers need to move quickly. Plexus offers a dedicated team focused on decreasing time to market with a full suite of integrated new product introduction services. Through early integration and collaboration, customers can take advantage of Plexus' capabilities, such as design for excellence, specialized design of test solutions and rapid prototyping. The program is advanced by a dedicated Plexus team that supports a transition to volume manufacturing.
Manufacturing - The company's approach to manufacturing focuses on innovation, continuous improvement and superior quality and delivery. As the company strives for zero defects, it empowers all team members with the knowledge that exceptional quality begins with each individual member of its team. The company's capabilities and its culture position it to support the complex technology and regulatory needs of the industries it serves and to provide customers with innovative and dependable manufacturing services.
Sustaining Services - Plexus Sustaining Services is committed to protecting the company's customers' brand reputation, supporting the success of each product in the marketplace and extending a product's end-of-life, while helping to minimize the impact of their products on the environment. From influencing a product design, which creates early access for lifecycle extension services and repair, to spare parts management and distribution, depot repair and refurbishment services, the company's Sustaining Services offers a full range of capabilities in all regions in which it operates.
With integrated design and development, supply chain solutions, new product introduction, manufacturing and sustaining services, the company proactively tackles tough challenges throughout the product lifecycle. The company provides most of its optimized solutions on a turnkey basis, and it typically procures all materials required for product assembly. The company provides select services on a consignment basis, meaning the customer supplies the necessary materials and Plexus provides the labor and other services required for product assembly. In addition to manufacturing, turnkey service requires material procurement and warehousing and involves greater resource investments than consignment services.
Strategy
The key elements of the company's strategy include:
Market Focus - The company engineers innovative solutions for customers in growth markets featuring highly complex products and demanding regulatory environments;
Superior Execution - The company is dedicated partners to its customers, committed to achieving zero defects and perfect delivery through operational excellence;
Passion Meets Purpose - The company is united as a team. The company is guided by its values and leadership behaviors. The company does the right thing to support its team members, communities, and customers; and
Discipline by Design - The company holds itself accountable to delivering shareholder value through consistent application of a disciplined financial model.
To deliver on the company's strategy, it aligns its team members, operations, systems of oversight and financial metrics to create a high performance, accountable organization with an engaged workforce deeply passionate about driving growth through customer service excellence.
Customers and Market Sectors Served
Plexus serves a diverse customer landscape that includes industry-leading, branded product companies, along with other technology pioneering start-ups and emerging companies that may or may not maintain manufacturing capabilities. During fiscal 2023 (the fiscal year ended September 30, 2023), the company served approximately 150 customers. GE Healthcare Technologies, Inc. (GEHC) accounted for 10.3% of the company's net sales during fiscal 2023. Many of the company's large customers, including GEHC and General Electric (GE), contract with it through multiple independent divisions, subsidiaries, production facilities or locations.
Intellectual Property
The company owns various service marks that it uses in its business, which are registered in the trademark offices of the United States and other countries.
Regulatory Requirements
All Plexus manufacturing and engineering facilities are certified to a baseline Quality Management System standard per ISO9001:2015. The company has capabilities to assemble finished medical devices meeting the U.S. Food and Drug Administration's (FDA) Quality Systems Regulation requirements and similar regulatory requirements in other countries.
History
Plexus Corp. was founded in 1979 as a Wisconsin corporation.
