CGI Profile
CGI Inc., directly or through its subsidiaries, provides managed information technology (IT) and business process services, business and strategic IT consulting and systems integration services, as well as software solutions to help clients effectively realize their strategies and create added value.
During the fiscal year ended September 30, 2023, the company was managed through the following nine operating segments: Western and Southern Europe (primarily France, Spain and Portugal); the United States (U.S.) Commercial and State Government; Canada; U.S. Federal; Scandinavia and Central Europe (Germany, Sweden and Norway); the United Kingdom (U.K.) and Australia; Finland, Poland and Baltics; Northwest and Central-East Europe (primarily the Netherlands, Denmark and the Czech Republic); and Asia Pacific Global Delivery Centers of Excellence (mainly India and the Philippines) (Asia Pacific).
Services Offered by CGI
The company's portfolio encompasses:
Business and Strategic IT Consulting, and Systems Integration Services: CGI helps clients drive sustainable value in critical consulting areas, including strategy, organization and change management, core operations and technology. Within each of these areas, the company's consultants also deliver a broad range of business offerings to address client executives' priorities, including designing and advancing strategies for the responsible use of artificial intelligence (AI), sustainable supply chain management, ESG, mergers and acquisitions, and more. In the area of systems integration, it helps clients accelerate the enterprise modernization of their legacy systems and adopt new technologies to drive innovation and deliver real-time and insight-driven customer and citizen services.
Managed IT and Business Process Services: Working as an extension of the company's clients' organizations, it takes on full or partial responsibility for managing their IT functions, freeing them up to focus on their strategic business direction. The company's services enable clients to reinvest, alongside CGI, in the successful execution of their digital transformation roadmaps. The company helps them increase agility, scalability and resilience; deliver operational efficiencies, and innovations; and embed security and data privacy controls. Typical services include application development, modernization and maintenance; holistic enterprise digitization, automation, hybrid and cloud management; and business process services.
Intellectual property (IP): CGI's portfolio of IP solutions are highly configurable business platforms as a service that are embedded within the company's end-to-end service offerings and utilize integrated security, data privacy practices, provider-neutral cloud approaches, and advanced AI capabilities to provide immediate benefits to clients. The company invests in, and delivers, market-leading IP to drive business outcomes within each of its target industries. The company also collaborates with clients to build and evolve IP-based solutions while enabling a higher degree of flexibility and customization for their unique modernization and digitization needs. Representative IP solutions include the following:
Momentum is an integrated enterprise resource planning (ERP) suite trusted by more than 100 organizations across the three branches of the U.S. federal government, including intelligence and defense organizations. Momentum is used by federally funded non-profit organizations as well. Momentum provides comprehensive capabilities to improve federal back-office operations. Its delivery options include on-premises implementation, managed services hosted in a CGI data center or publicly available cloud, or as a software as a service (SaaS) subscription-based offering. Momentum offers practical support for today's financial, acquisitions and budgeting operations, combined with strategic solutions to position agencies and organizations for the rapidly changing environment of the future.
CGI Advantage is a leading ERP solution that helps state and local governments improve their back-office operations enabling digital insights through embedded analytics to better serve citizens and streamlining engagement through a mobile-first design and engaging user experience. Its full suite of ERP capabilities is designed specifically for the public-sector, including financial management, vendor self-service, grants management, performance budgeting, collections, human resources management, case management and procurement. CGI Advantage delivery options include on-premises implementation or managed services hosted in a private or publicly available cloud.
CGI CustomerAdvance is an end-to-end outsourcing solution with the ability to deliver individual components to support the needs of clients that require one or more specialized services, particularly those that would like to improve the customer experience using an omnichannel solution. It is used in five continents, more than 70 countries and in 39 languages, and its business process services include global call center support, fee processing, cash management and complex scheduling, all supported by a cloud-based customer relationship management software.
CGI Credit Studio powered by CGI's CACS X, is the latest in market-leading credit management solutions, featuring an innovative cloud-native, event-driven architecture powered by data-driven AI and machine learning (ML) capabilities. Delivering the entire credit lifecycle from loan originations to servicing, collections, and recovery, CGI Credit Studio provides a comprehensive end-to-end experience. Its seamless integration with CGI PulseAI augments operational efficiency and increases customer satisfaction through AI and ML insights-driven automation. This approach empowers financial institutions to achieve their operational objectives with a robust and competitive credit management platform.
CGI Trade360 delivers all of the software, infrastructure and support resources necessary to power a bank's global trade business. Delivered primarily as a SaaS offering, CGI Trade360 enables banks to provide the full range of traditional trade, supply chain (payables and receivables), and cash management services to their customers - anywhere, anytime - on a single, integrated and global platform. Built uniquely for multi-bank, multi-currency and multi-time zone processing. CGI Trade360's Trade API Gateway seamlessly integrates with ecosystem partners, including Intelligent Automation platforms leveraging best-in-class AI solutions for trade. CGI Trade360 is used in 83 countries and in over 300 bank locations across the globe.
Markets for CGI's Services
CGI has long-standing and focused practices in all of its core industries, providing clients with a partner that is not only an expert in IT, but also an expert in their respective industries. This combination of business knowledge and digital technology expertise allows the company to help its clients navigate complex challenges and focus on value creation. In the process, it evolves the services and solutions it delivers within its targeted industries and provides thought leadership, blueprints, frameworks and technical accelerators that help clients evolve their ecosystems.
The company's targeted industries include financial services (including banking and insurance), government (including space), manufacturing, retail and distribution (including consumer services, transportation and logistics), communications and utilities (including energy and media), and health (including life sciences). To help orchestrate its global posture across these industries, the company's leaders regularly participate in cabinet meetings and councils to advance the strategies, services and solutions it delivers to its clients.
Commercial Alliances
CGI has commercial alliance agreements with various technology and business partners. These non-exclusive commercial agreements with technology platform providers allow the company to provide its clients with high quality technology and related CGI professional services, often on advantageous commercial terms for the company's clients. CGI's business partners include prominent hardware, software, cloud and AI service providers.
Trademarks
CACS, CGI Advantage, CGI Collections360, CGI Credit Studio, CGI CustomerAdvance, CGI Trade360 and Momentum are trademarks or registered trademarks of CGI or its subsidiaries.
History
The company was founded in 1976. It was incorporated in 2011 under Part IA of the Companies Act (Quebec). The company was formerly known as CGI Group Inc. and changed its name to CGI Inc. in 2019.
