United Internet Profile
United Internet AG provides Internet Services for communication-oriented home users and small to mid-size companies. The company also offers customer relationship services, primarily call center services related to the operation of hotlines and user helpdesks for IT and telecommunications providers. The company operates in Europe, the United Kingdom, Japan, and North America.
Product segment
In the product segment the company’s value added Internet services and DSL connections are directed at Private users, small/home offices (SoHos), and small to mid size enterprises. These groups are served by GMX, 1&1 and Schlund+Partner brands.
The company’s products are divided into three product lines: Information Management including E-Mail solutions, Messaging and Address Management; Web Hosting, including domains, home pages, eshops, and dedicated servers; Internet Access, including DSL and Narrow band connections.
GMX: GMX is the company's entry-level brand for value-added Internet services with a strong focus on e-mail and messaging. The company's product range is characterized by two main features: free basic product variants (e-mail) and plug and play solutions for all services.
1&1: 1&1 is brand for communication oriented for expert home users and small businesses. The company's customers can configure and design their own Web sites or online shops, while it provides the ergonomic help menus, powerful software, phone and e-mail services to support them.
Schlund + Partner: Schlund + Partner is United Internet's high-end brand. Its primary target groups are small to mid-size companies. With its professional, value-added products, Schlund+Partner helps customers utilize the communication and e-business possibilities offered by the Internet. In addition to complex domain and sub-domain structures, the product range comprises ASP applications, Intranet solutions, Web shops, fast DSL connections and "ready-to-run" servers and server homing.
Outsourcing segment
In its Outsourcing business segment the company Internet offers product management, software development, computer center operation, billing and customer care technical and added values (via InterNetX) as white label services. It also offers customer care services for third parties and enrich in the field of ISP services with general soft- and hardware know-how, so that it can operate technical hotlines and user helpdesks for all aspects of digital systems.
InterNetX: InterNetX provides ISPs, telcos and Internet agencies with domains, shared and dedicated hosting products, security solutions and network connections.
twenty4help: twenty4help is the company's internationally operating outsourcing brand. Its 'human interface' provides users with support in use of the Internet and their application software. twenty4help specializes in technical hotline services. Its customers include such major players as AOL/Compuserve and Microsoft. twenty4help operates a knowledge management system, which can provide optimal solutions for each individual client. The company's services are available 24 hours a day. Support is provided in 17 different languages
Online Marketing segment
In the Online Marketing segment, the company offers various marketing solutions for advertisers: a European online advertising network via AdLINK, domain marketing via Sedo and affiliate marketing via affilinet.
AdLINK operates an advertising network with well-known Web sites, such as MTV, ADAC or Expedia.de. In total, these 2,800 Web sites generate 4.1 billion page impressions per month. Advertisers included major clients such as Panasonic, Beiersdorf, BASF, Nokia, Dell and HP.
Sedo operates a trading platform for 1.6 million (second-hand) Internet domains. In its Domain Parking business segment, Sedo markets ‘unused’ domains to advertisers on behalf of the domain owners.
Affilinet operates an affiliate network under the ‘affili.net’ label. Suppliers of affiliate programs are connected here with Web site operators (affiliates). 600 affiliate programs and 200,000 Web sites are connected through ‘affili.net’.
History
United Internet AG was founded in 1998 as 1&1 Aktiengesellschaft & Co. KGaA and changed to United Internet Aktiengesellschaft & Co. KGaA in 2000 and further changed its name to United Internet AG.
